That Smith

Table Timeline:

11-18-07 – Order placed
11-18-07 – E-Mail: Order Confirmation #3785311 from Dining Rooms Direct
11-20-07 – E-Mail: Information on your Dining Rooms Direct order (#3785311) – Unexpected delay: 7 days
11-21-07 – Order Shipped
11-22-07 – Thanksgiving
11-23-07 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #3785311)
11-27-07 – Delivery Date – Order refused due to damage.
11-27-07 – Ordered 1st replacement top, OK’d redelivery for rest of order
11-28-07 – E-Mail: Order Confirmation #3861523 from Dining Rooms Direct
11-29-07 – E-Mail: Information on your Dining Rooms Direct order (#3861523) – Unexpected delay: 7 days
12-3-07 – Order Shipped
12-4-07 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #3861523)
12-6-07 – E-Mail: Information on your Dining Rooms Direct order (#3785311) – Did GFE/Land-Air lose my number?
12-6-07 – Tracking: Package returned to shipper (Order #3861523)
12-6-07 – Ordered 2nd replacement top
12-7-07 – Received calls from GFE/Land-Air, table, chairs, shattered glass delivered (Order #3785311)
12-7-07 – E-Mail: Order Confirmation #3955404 from Dining Rooms Direct – Not available until: 12/12/2007
12-11-07 – E-Mail: Information on your Dining Rooms Direct order (#3955404) – Unexpected delay: 3 days
12-13-07 – Order Shipped
12-14-07 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #3955404)
12-15-07 – Departed Lenexa – put table and chairs together!
12-17-07 – Last trash pickup before Christmas: boxes thrown out
12-17-07 – Tracking: Unusable/unclaimed goods (Order #3955404)
12-17-07 – Ordered 3rd replacement top
12-17-07 – E-Mail: Order Confirmation #3786109 from Dining Rooms Direct
12-18-07 – Information on your Dining Rooms Direct order (#3786109) – Unexpected delay: 6 days
12-20-07 – Order Shipped
12-21-07 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #3786109)
12-25-07 – Christmas
12-26-07 – Tracking: Damaged, handling per shipper instructions / Unable to deliver shipment, return to shipper – Damaged in transit (Order #3786109)
12-26-07 – Ordered 4th replacement top
12-26-07 – E-Mail: Order Confirmation #4080645 from Dining Rooms Direct
12-27-07 – E-Mail: Information on your Dining Rooms Direct order (#4080645) – Warehouse closed for holiday season, delay: 14 days
12-27-07 – Refund: $50
1-2-08 – Order Shipped
1-3-08 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #4080645)
1-4-08 – Delivered: Left at front door. Signature Service not requested. – Watched FedEx drop package while unloading, purposely left before door was answered.
1-4-08 – Ordered 5th replacement top
1-7-08 – E-Mail: Information on your Dining Rooms Direct order (#4080645) – Initiated process to resolve the issue (AKA order finally being processed)
1-7-08 – E-Mail: Information on your Dining Rooms Direct order (#4080645) – Unexpected delay: 7 days
1-9-08 – Order Shipped
1-11-08 – E-Mail: Your Dining Rooms Direct Order has Shipped! (Order #4080645)
1-12-08 – Tracking: On FedEx vehicle for delivery
1-12-08 – Tracking: Scheduled for delivery next business day
1-14-08 – ?

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